orthotrac version 14Double-tap the OrthoTrac icon and log in to CS OrthoTrac. 3625 Cumberland Blvd. Hello- We currently are running version 220.127.116.11 and are using the original treatment card since some of the issues were not resolved. Your office is already on the ship list and you will be sent the updated v18.104.22.168 when it is available. The Phases of Treatment information may also be accessed from the main Patient Information screen of OrthoTrac: Again, you may click on each individual phase's tab to select that phase and enter notes or dates. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Item # 3, where a patient with an appointment scheduled for that day showed the scheduled procedure codes when you opened Charting in Comment Only mode, thus creating an unwanted visit, was corrected in version 14.2 of OrthoTrac. Support tests of customer network bandwidth find that internet speeds are well within established parameters.The problem was corrected by modifying queries that detect conflicted appointment dates and using alternate functions to process Date and Time. A What's New video is available at http://www.carestreamdental.com/OTWhatsNew , or by clicking Help, What's New Video from the OrthoTrac main menu. It will be addressed in a future version but we do not yet have an ETA on the fix. We tried editing, deleting, adding the code and nothing would make it an appointment with a code. Once this is done the appointment will remain on the Clipboard as usual and you can move it to a new slot on the same day or browse to a different day and drag it to a new slot there. All Cloud clients were updated with this incremental version as soon as it was available; for locally hosted clients, please contact Support to request the update be shipped. The game has changed, and the need for patient consent forms is here to stay. Filter By: Version of document. In collaboration with orthodontists, orthodontic team members, trainers, and other experts, Carestream Dental is updating the clinical framework for all users. It was discovered that the data was posting to the wrong fields. CS OrthoTrac Point-of-Care Module features are only active prior to version 14. As I mentioned in the update to the original post, the distribution of version 14.3 has been halted temporarily due to the discovery of a defect in a newly introduced feature which can conceivably cause data loss. The heart icon appears to the left side of any Note entered on the Notes tab of the new Charting: Once that icon is clicked, the Note will appear in the "Pinned Notes" section on the right: By "pan stamp" I assume you mean the feature for displaying the time stamp on the pan image preview in Charting. The latest versions of the System Requirements are available via the following links: https://www.carestreamdental.com/globalassets/resource-library/software/cs-orthotrac/v14.3-cloud/eng... https://www.carestreamdental.com/globalassets/resource-library/software/cs-orthotrac/v14.3/english/C... Q. What are the new enhancements available in this version? If a patient calls in and schedules a same day appointment the from desk notes why they are coming in. Where does this information come from and how can it be changed? NOTE: Clients who use the Zuelke Module are limited to only the Full Treatment phase as of this writing (April 2018). A. Orthotrac UK has a proven track record of delivering a great product with top-notch support and backup. Language of document. CS OrthoTrac CS PracticeWorks CS SoftDent CS WinOMS Download Mobile Apps. All Server OS versions listed are 64-bit. 3. I'm really disappointed that the banding date on claims for multiple phases has not been fixed. Resources for . Please beaware it is a large file and may take upto an hour to download depending on your bandwith speed. For clients who are on the locally hosted version of OrthoTrac, please contact Support at OrthotracSupport@csdental.com or via phone at 866-722-2567 if you wish to schedule the update. As of OrthoTrac 14.2, SQL Server 2005 is no longer supported due to security considerations and to take advantage of enhanced features of later releases. We have been waiting forever for it so we can install 14.1 and 14.3 at the same time and hopefully switch back over to the new charting module. We had a patient who we charted and saved- it appeared with no visit number and no procedure code. The code for this is indeed part of OT version 14.3's release, but it also requires corresponding code in a new version of CSOI, and that version is not yet certified for release. 1. OrthoTrac: Version 14 - Phases of Treatment Information. Carestream Dental, Atlanta, has released CS OrthoTrac v14 software.According to the company, this latest version includes significant advances to its core practice management capabilities. Carestream Dental LLC I'm also bumming that the total balance on patient accounts has not been fixed or addressed. **MS Office Standard 2010 (32 bit) and MS Office Professional 2010 (32 bit) are certified to run with OrthoTrac (Word Version 14). The new treatment card features an updated workflow that shows the entire patient record in one place. Image Viewer: KDI Viewer Software: Operating Systems: XP Service Pack 2 Utility v1.0 Used to prepare your software to run on Microsoft Windows XP Service Pack 2 Carestream Dental United States provides industry-leading digital imaging, software, and practice management solutions for dental practitioners across the world. The following sections are specific to the OrthoTrac Point-of-Care Patient Flow window: System Requirements are updated regularly. When I connected to your server to take a screenshot to point out the icon's location, I found you are currently using the original Charting. They told me because imaging needs to be updated. OrthoTrac Version 14.3 -- FAQs, Documentation, New... Scheduling - Updating Standard Using New Add Days Function Removes Random Records from Schedule Day, http://www.carestreamdental.com/OTWhatsNew. Frequently asked questions about this update: Q. CS OrthoTrac v14 features a complete redesign of the treatment card that is intended to address increased patient numbers and treatment options available in a practice. Schedule Maintenance, Add Days Takes Much Longer to LoadAn error in OrthoTrac 14.2.1 caused the newly-introduced Add Days function in Schedule Maintenance to take an unacceptably long time to complete. CS OrthoTrac Software: A Sneak Peek into the Redesigned Treatment Card in Version 14 CS OrthoTrac v14.0 is a major release that will be available for beta users later this year. ***. So we had to either go and edit the notes and make that the appointment or type in a new appointment, but then that will not create an appointment and will not allow a procedure code. After the update to version 22.214.171.124, attempting to open Charting on a workstation produces the following error message: Run-time error '339': Component 'PWOrthotracControlsXPBUILDONLY.dll' or one of its dependencies not correctly registered: a file is missing or invalid." This defect has been fixed. We had to choose between delaying the new OT 14.3 release until the new version of CSOI was available as well, or choosing to release 14.3 now to implement the other new features and fixes and then releasing the new CSOI version as soon as possible in following weeks. The problem has been corrected; Patient Name and Address now display appropriately. MS Outlook 2007 (version 12) MS Outlook 2010 (version 14)** Intuit Quickbooks*** MS Word should be installed and registered with the latest update available from Microsoft. Also, pan stamp not working yet. The basic functions of the patient flow module are the same when using. I have asked, meanwhile, that the Release Notes be updated to clarify that while the pan date/timestamp is a feature newly added with version 14.3, it will only activate when the new version of CSOI is released as well. OrthoTrac Paperless Forms Training Use the below resources to get started! OrthoTrac Version 14.3 is now available to our OrthoTrac Cloud clients and will be available for shipment to our on-premise clients starting on March 1st. The cause has been determined and it will be fixed in a future version. OrthoTrac: Version 14 - Spell Check Feature in Charting Not Working / Not Available Issue: The Spell Check feature in Charting is not working or is not available. Upgrades to Orthotrac Practice Management and Imaging applications are free of charge to any practices which are covered by the software support contract. Forms Quick Start Guide - Integrated. Upgrades usually occur on the general release of a new version of a product to all practices. Post Formats is a theme feature introduced with Version 3.1. All Rights Reserved. Obtaining the integration: To get the CS OrthoTrac integration, you will need to call the CS OrthoTrac Imaging Support number at (866)722.2567 Monday thru Friday from 8am - 5pm EST. Starting in version 14, OrthoTrac moved to a new and improved treatment card. This has caused problems on several claims because I hadn't noticed the defect right away. The actual problem file is named "PWOrthotracControls.dll". OrthoTrac v15.1 requirements for Server Operating System and version of Microsoft SQL Server reflect recent end-of-life decisions from Microsoft. Will that issue be addressed in the defects/bug fixes in v14.3? Opening in Comment Only mode now allows you to create just a comment as it should, regardless of whether the patient has an appointment scheduled for that day or not. Ste. To change the phase of treatment that the patient is in, click the desired treatment phase tab and enter dates for that phase. This section, Phases of Treatment, now lists three different phases of clinical treatment (Phase I, Full Treatment and Observation). The operating systems and hardware listed below have been fully tested and certified for use with CS OrthoTrac. *** UPDATE May 3rd *** Approximately two weeks after the initial release of version 126.96.36.199, a defect was reported by a small number of offices which could conceivably cause data loss in Charting. This defect has been fixed. 700 Charting - Notes Are Not Saved in Notes Tab After User Navigates Back to NotesIf a patient had previous notes entered and Imaging v188.8.131.52 is installed, a new note would be lost if the user navigated away from the Notes tab and then returned to the Notes tab. To end a treatment phase, enter a completion date for that phase. When you go to edit an appointment the procedure code gets removed and the visit number disappears at the top left I DO SEE THAT THIS IS REOLVED, 2. CS OrthoTrac version 184.108.40.206 is now available and being pushed to our CS Orthotrac Cloud clients as rapidly as resources allow. Atlanta, GA 30339, © 2019 Carestream Dental, LLC. It’s a big decision choosing who to trust with the absolute foundation of your Business. To access this information in Charting, click the downward-pointing arrow just above Treatment History: This panel shows information about appointment compliance for the patient during their entire patient history (the appointment compliance information is not specific to that phase of treatment), plus notes for that specific phase of treatment. I now have to redo both claims, change the banding date for each and submit them separately. Processing time in a test environment simulating the problem environment was reduced from 110 seconds to 11 seconds. We are currently running v220.127.116.11, and we have problems with rescheduling from a patient chart. CS OrthoTrac version 18.104.22.168 is now available and being pushed to our CS Orthotrac Cloud clients as rapidly as resources allow. CS OrthoTrac is a Practice Management software that helps orthodontists build and maintain efficient and productive practices. the point-of-care module. Product Version. A red progress bar indicates the patient is past their estimated treatment time. Company Model Number Product Entry Date OS; Kodak Alaris Inc. KODAK S3100f Scanner: S3100f: KODAK Scanner: S2000f/S3000: October 29, 2020: Kodak Alaris Inc. I have even had an insurance company debit a bulk check for payments made to me because of the issue on the claim date. Version 14 of OrthoTrac introduced a new section on the main Patient Information screen and in the new Charting. I am sorry but that specific defect is not one of the listed defects that is corrected in version 14.3. In the meantime, you can get around that issue by browsing directly to the day where the appointment is currently scheduled and dragging the appointment to the Clipboard area there. However, here is a screenshot from a demo 14.3 dataset. I posted some issues we had awhile ago, I did get a response, but want to follow-up to see if these issues are resolved in the new update. The clipboard still doesn't work, which is minor compared to the banding date issue. We hope to have full functionality for all three phases available in a future version. This defect has been fixed; the user defined layout loads automatically as expected. Ste. In the newest release of OrthoTrac, version 14 optimizes your digital workflow with a newly designed treatment card that gives you one-click access to … This is due to limitations in the way the Zuelke Module handles treatment info. Can't find the heart icon. Forms In Depth Training Guide - Integrated. Carestream Dental LLC Once you are happy you meet these requirements please click the download button. Thankfully with OrthoTrac Forms patients can conveniently complete consent forms digitally from their device, an office tablet, or … If your practice needs the version 14.3 update prioritized, please post here or contact Support at OrthotracSupport@csdental.com or via phone at 866-722-2567. Scheduling - Updating Standard Using New Add Days Function Removes Random Records from Schedule DayWhen using the Add Days function introduced with OrthoTrac v14.2, a defect caused unrelated records to be removed from the Schedule Day if multiple location/doctor combinations were open on the same calendar date. Attached to this article are the System Requirements for version 14.3. Please have one final check through of the hardware and software requirements. A fix is now available and has been implemented with the release of incremental version 22.214.171.124, which is now available for clients as of May 3rd, 2019. This section, Phases of Treatment, now lists three different phases of clinical treatment (Phase I, Full Treatment and Observation). Any Forms - Any Device - Anywhere Consent Forms - The Easy Way. The choice was made to release OT 14.3 as soon as it was completed because there was such high demand for the scheduling delays fix in this version. Post Formats can be used by a theme to customize its presentation of a post. Solution: Please be aware that the spell check feature will be available only on Windows 10 workstations. Support doesn't know where it is yet. The following defects are corrected in version 14.3: Charting Locks Up / Freezes When "User Defined Layout" is SelectedAn issue where Charting would stop working if a User-Defined Layout was selected in a non-maximized window can no longer be reproduced. That won't be necessary -- simply update to the latest version 14.3 without needing to update to version 14.1 first. This comprehensive yet easy-to-use platform has solutions to help increase productivity, boost profitability, improve patient care, save on … We are pleased to introduce the new release of CS OrthoTrac Software v126.96.36.199. Log in to Citrix or terminal services. Additionally, the field "Banding Date" was renamed to "Start Date" to accomodate these new phases. Version 15.1 of the CS OrthoTrac software includes the following features and enhancements: Enhanced Scheduler views The Weekly view and Zoom view now have the same color scheme and template as the Daily view, which was introduced in version 14.2 . Panorex, contract, visit notes, etc, are all at your fingertips, as well as new elements like our Aligner Tracking. Although the circumstances which produce this issue are unlikely to be seen by the vast majority of practices, Management chose to halt the distribution of version 188.8.131.52 until that defect could be corrected. Due to OrthoTrac v15.0 introduces new requirements for the Server Operating System and the version of Microsoft SQL Server that runs on it. By the end of this class, you should familiar with the new interface redesign, and enhancements made to the Patient … You may also view the full Release Notes for this version by clicking on the following link. The bar at the top shows the current phase of treatment the patient is in, as well as a progress bar. To begin using the point-of-care module: Turn on your tablet PC. Charting Won't Load Default View if Window Resized Only (CSOI Tab Not Detached)If the user changed the window size on charting but did not detach the imaging tab, then saved the newly-configured view as default, it would lot automatically load; instead the new user-defined layout had to be selected from View > Customize Display > User Defined Layout. If your orthodontic practice uses AOS, Cloud9 or Orthotrac, these attractive lavender laser statements were designed specifically for use with your software. Version 14 of OrthoTrac introduced a new section on the main Patient Information screen and in the new Charting. (NOTE: This error message is misleading. A. The problem was likely solved by other changes to the code. When you hit the Red X, it used to take the appt to the clipboard to put it on the schedule for a different day (and remove it from wherever it was scheduled originally), but it does not do that in this version for us. Additionally, the field "Banding Date" was renamed to "Start Date" to accomodate these new phases. Full Feature Training Video - Integrated . Before purchasing any equipment, review the latest System Requirements at Simply changing the wording from "TOTAL BALANCE" TO "RP TOTAL BALANCE" would at least alert the user that total is not total. Thank you for visiting Update Central. NOT SUPPORTED: The 64-bit version of any OrthoTrac Users, watch this video to learn about the built in Training Workbook that is available in your OrthoTrac software. Item # 2, where an entry is initially saved as a comment-only entry and then you attempt to go back and attach a procedure code or codes to it, is not yet corrected. All Rights Reserved. ePayments: Patient Info Missing from Credit Card Settlement if Not an AutopaymentA software defect prevented the patient name and address from appearing on the credit card processing settlement screen if the payment was not made through auto-payment; the information displayed properly if auto-payment was used to conduct the transaction. Atlanta, GA 30339, © 2019 Carestream Dental, LLC. March 2018 Click here to start this course OrthoTrac: Using the Treatment Card Recorded Class - This recorded class is designed for all team members and provides instruction about using the redesigned Treatment Card in CS OrthoTrac practice management software, version 14.0. 3625 Cumberland Blvd. Phil, we never received the first version of 14.3 yet we were supposedly on the list to receive it. The different phases of treatment can be accessed by clicking the tabs at the bottom: You can edit the information for each phase by clicking the pencil icon at the top of that screen. After almost 8 years of being on the road Becky decided it was time for an office based role and made a short career change to be a Project Consultant for a legal software company. As a side note, you mentioned "install v14.1 and v14.3 at the same time". As of OrthoTrac 14.2, SQL Server 2005 is no longer supported due to security considerations and to take advantage of enhanced features of later releases. CS OrthoTrac Point-of-Care Module features are only active prior to version 14. A. CS OrthoTrac Cloud Version 15.1 Carestream Dental complies with established Microsoft Windows compatibility standards. As always, if you have any other questions or concerns, please feel free to post here or contact Support at OrthotracSupport@csdental.com or via phone at 866-722-2567. This made it difficult for staff to reconcile at the end of the day. 8-1/2 x 11, with a horizontal perforation located 7-7/16” from the top and an image of a tooth located in the statement area. All Server OS versions listed are 64-bit. When clients are updated to version 14, all patients who are in active treatment (defined as patients who had a Banding Date but no Completion Date) will be moved to the Full Treatment phase. This creates a visit, before they even come in for an appointment. If your practice needs the version 14.3 update prioritized, please post here or contact Support at OrthotracSupport@csdental.com or via phone at 866-722-2567. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If your practice management software doesn’t work, then your whole business doesn’t work. Becky joined Orthotrac as a Trainer in 2006 and obtained her City & Guilds City Adult Teaching Level 3 course. The OrthoTrac Point-of-Care Patient Flow window is displayed. The major new change to System Requirements in version 14.3 is that SQL Server 2005 is no longer supported as of this version. A green progress bar indicates the patient is still in their estimated treatment time. What defects are corrected in this version? I have been an Orthotrac user for the last 12 years. Use this page to request priority updates to your software. OrthoTrac Version 14.3 -- FAQs, Documentation, New Enhancements and Defect Fixes, Re: OrthoTrac Version 14.3 -- FAQs, Documentation, New Enhancements and Defect Fixes. What are the system requirements for this version? Can you make sure we are on the list to receive the updated version of 14.3??? Forms Training Video - Integrated. If by "heart icon" you mean the heart icon used to pin a Note in Charting, that option is only available when you are using the new Charting interface. 700 https://www.carestreamdental.com/globalassets/resource-library/software/cs-orthotrac/v14.3/english/c... Q. In version 14, where are the new Phases of Treatment located? 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